Terms of service

1. Introduction

Welcome to Pantriva. These Terms of Service govern your access to and use of our website, products, and services. By visiting or purchasing from our website, you agree to comply with these Terms.

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian.

3. Products

We strive to ensure all product descriptions, specifications, images, and pricing are accurate. Minor differences in color, dimensions, or packaging may occur due to manufacturing updates or display settings.

We reserve the right to discontinue products or modify pricing without prior notice.

4. Orders

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, pricing errors, or inventory issues are suspected.

5. Pricing & Payment

All prices displayed are listed in the applicable store currency unless otherwise stated.

We accept secure payment methods supported by Shopify Payments and other authorized payment providers.

Payment must be successfully authorized before an order can be processed.

6. Shipping

We offer free worldwide shipping.

Estimated delivery times generally range from 7–14 business days, although delays caused by customs, weather, holidays, or shipping carriers are outside our control.

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

Customers may request eligible returns within 30 days after delivery.

8. Intellectual Property

All website content—including text, graphics, logos, product images, layouts, icons, and branding—is owned by Pantriva or licensed for use.

No content may be copied, reproduced, distributed, or used commercially without written permission.

9. Acceptable Use

You agree not to:

Violate applicable laws.
Attempt unauthorized access to our systems.
Upload harmful software or malicious code.
Interfere with website security.
Use our content for unlawful purposes.

10. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for their content, privacy practices, or policies.

11. Limitation of Liability

To the maximum extent permitted by law, Pantriva shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products or website.

Our total liability shall never exceed the purchase price of the affected order.

12. Disclaimer

All products and services are provided on an "as available" and "as is" basis without warranties beyond those required under applicable law.

We do not guarantee uninterrupted website availability or error-free operation.

13. Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and processing of information necessary to fulfill your orders and improve your shopping experience.